The Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the service and tells You about privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

AstorMueller Shoes Private Limited (“AMSPL”) is the owner of the website https://bugattishoesbd.com and corresponding mobile application (collectively “Platforms”) and the brands ‘AstorMueller’ and ‘Bugatti’ (“Brands”). DBL Lifestyles Limited (hereafter “DLL”) is an exclusive franchise partner of the Brands and the Platforms in Bangladesh.

DBL Lifestyles Limited (collectively, “we”, “us”, and “our”) are committed to protecting the privacy of visitors of the Platforms (hereafter the "Visitors," "you" or “your”) and this privacy policy (“Policy”) aims to inform visitors about what information DBL Lifestyles Limited as a franchise partner  may collect from a visitor including in relation to the sale of footwear products and merchandise (“Products”) and facilitation of services by us and our third-party partners which may include delivery partners (“Services”) and the manner in which we process, disclose and protect your personal information. We aim for the Platforms to be a safe and enjoyable environment for you. 

This Policy is published in compliance with the applicable statutory laws. 

This Policy primarily describes: 

• The information that we collect through the Platforms. 

• The use and role of cookies and similar technologies on the Platforms; and 

• The security measures we have in place to protect your information. 

This Policy does not govern the collection of information through any website, or by any other means, other than through the Platforms, or the collection of information by DBL Lifestyles Limited. 

You are encouraged to read this Policy before accessing or using the Platforms. By accessing or using the Platforms, you agree to the terms and conditions of this Policy and the Terms and Conditions, available at https://bugattishoesbd.com (“Terms and Conditions”). If you do not agree to the terms and conditions of this Policy and the Terms and Conditions, you are advised to not use or access the Platforms. 

Information collected through the Platforms. 

We primarily collect information in two ways: (i) “Personal Information,” i.e., information from which an individual can be identified, that you provide to us, and (ii) Information that is collected using cookies, pixel tags and third party analytics tools that we use to improve the functionality of the Platforms. 

 Personal Information provided by you  

You are not ordinarily required to register or provide Personal Information in order to access the Platforms, though certain functionalities such as a membership or loyalty program, through which purchasers of Products may receive discounts on online purchases and participate in any contests may require registration.  

We collect Personal Information from you only when you voluntarily provide it to us, for example, when you contact us through the Platforms, when you fill in the form for applying for a vacancy or when you request a visit to our manufacturing plant, write to us for exploring business opportunities, answer surveys and polls, enter contests, sweepstakes, raffles and similar promotions, sign up for email updates and announcements concerning the Products and special promotions, or purchase the Products on our Platforms. We may use your information to provide you with special offers, general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service , products, marketing and your experience.

Personal Information may include your contact information (such as first name, last name, phone number, email address, address, postal code, country, state, and city). We have partnered with third party payment service providers and any payment information, such as credit and debit card number and expiration date that you provide on the Platforms is directly collected by such partner.  

Information collected using cookies, pixel tags and third party analytics tools 

When you visit the Platforms, we and the third parties with whom we have contracted for the Purposes (defined below) may collect information from three sources: server log files, cookies, and pixel tags. 

Server Log Files: Your Internet Protocol (IP) address is an identifying number that is automatically assigned to your device by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Platforms, along with the time(s) of your visit(s) and the page(s) that you visited. IP addresses of all Visitors are used by us to calculate the Platforms usage levels, to help diagnose problems with the Platforms' servers, to administer the Platforms and to advertise, market and solicit the sale of items sold on the Platforms to the target Visitors. We may also use IP addresses to communicate with or to block access by Visitors who fail to comply with the Policy and/or the Terms and Conditions of the Platforms. The computer system records the IP address only in the context of audit logs. The computer system does not receive or capture the information on the computer or device being used by the Visitor while accessing the Platforms (even when the device is accessed from a different IP address).

Cookies: Cookies are data that a web server transfers to an individual device for record-keeping purposes. Cookies are an industry standard used by most websites and help facilitate Visitors’ ongoing access to and use of a particular website. Persistent cookies are stored on your device for 7 days and are designed to give you the most comfortable use of the Platforms beyond the current visit by displaying unique content. Session cookies are only stored on your system until your current browser session is closed. The data collected by these cookies are not personally identifiable. 

Cookies do not cause damage to the device or files, and only the website that transfers a particular cookie to the device can read, modify, or delete such cookie. If you do not want your information to be collected through the use of cookies, there is a simple procedure to be followed, in most browsers, by the user that allows the user to delete existing cookies, automatically decline cookies, or be given the choice of declining or accepting the transfer of particular cookies to the user’s device. If you do not want to allow session cookies or persistent cookies, you can do so by disabling them in your browser. For details on the procedure, please refer to the help function in the menu bar of your browser. Please note that deactivation of persistent cookies does not affect the usability of Platforms in general. However, on deactivating session cookies, we cannot guarantee that You will be able to use all Our services without restriction.  

Pixel Tags: The Platforms may use so-called “pixel tags”, “web beacons”, “clear GIFs”, or similar means (collectively, “Pixel Tags”) to compile aggregate statistics about Platforms usage and response rates. Pixel Tags enable Us, or an entity authorized and permitted by Us to maintain a count of the users who have visited certain pages of the Platforms. 

 Third Party Analytics Tools: On the Platforms, we also use third party analytics tools to improve the functionality of the Platforms. 

 Google Analytics: This Website uses Google Analytics, a web analytics service provided by Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). The information generated by the cookie about your use of the Platforms is usually transmitted to a Google server in the USA and stored there. However, in the event of the activation of IP anonymization on the Platforms, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of the Platforms, Google will use this information to evaluate your use of the Website, to compile reports on Website activity and to provide other services related to Website activity and internet usage to us. The IP address provided by Google as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the Website (including your IP address) as well as the processing of this data by Google by using the link below http://tools.google.com/dlpage/gaoptout?hl=en to download and install the available browser plug-in. 

For more information about Terms of Use and Privacy, please visit http://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/. 

 Google Double Click: This Website uses Double click by Google. Double click by Google uses cookies to show you advertisements that are relevant to you. Your browser will be assigned a pseudonymous identification number (ID) to check which ads have appeared in your browser and which ads have been viewed. The cookies themselves contain no personal information, according to Google. Using the DoubleClick cookie allows Google and its affiliate websites to serve ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google for evaluation to a server in the USA and stored there. Google transmits the data to third parties only where legal regulations or order processing requires so. 

By using our web pages, you agree to the processing of the data collected about you by Google and the manner described above, the data processing and the stated purpose. You may prevent the collection by Google of the data generated by the cookies and related to your use of the Platforms and the processing of such data by Google by downloading and installing the browser plug-in available from double click 's deactivation extension: https://www.google.com /settings/ads/plugin. 

Google GA Audiences / Remarketing feature: The Website uses Google's remarketing feature. The remarketing feature allows Google to determine which pages were viewed by the Visitors to the Google Network to display interest-based advertising to them. According to Google, no personal information is collected during this process. 

Google's Remarketing feature can be disabled at http://www.google.com/settings/ads. 

Facebook Remarketing/Retargeting (Custom Audiences Pixel) The Website uses the “Custom Audiences” remarketing feature of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). By means of this function and the use of the corresponding remarketing tag from Facebook, we may target users with advertising by displaying interest-based personalized Facebook ads when they visit Facebook. 

When visiting the Website, a direct link to the Facebook servers is made via the Facebook remarketing tags. The Facebook server communicates which of the websites you have visited. Facebook assigns this information to your personal Facebook user account. 

For more information about the processing of data by Facebook and your rights and privacy opportunities, please refer to the Facebook Privacy Policy at https://www.facebook.com/about/privacy/. If you do not want Facebook to associate the collected information directly with your Facebook user account, you can disable the “Custom Audiences” remarketing feature in your Facebook profile, which requires you to log in there. 

We may use Information collected from you for any of the following purposes: 
 
 Improving User Experience on the Platforms: To operate and improve the Platforms in order to foster a positive user experience, to improve our business as a whole and to obtain your feedback on the Products and to analyze the use of our resources, troubleshooting problems and improving the Products, by using the information regarding your mobile device and software. 

Providing customised user experience: We may analyze information in order to enhance the security; track the popularity of certain pages of the Platforms, success of our email notifications, and advertisement campaigns; and assess traffic levels on the Platforms and other usage data, all of which would help us provide content tailored to the interests of the consumers, improve the Platforms and related services and to enhance Visitor’s experience on the Platforms otherwise. 

Business Purposes: We may also use the Personal Information of our Visitors for internal business purposes, such as analysing, improving, and managing our business, the Platforms and Products. The Personal Information collected from the Platforms may be combined with other information collected by us via other online or offline sources that is available in the public domain. 

Transactions: When you take part in a transaction through the Platforms such as purchasing Products, we may collect Personal Information such as shipping address for shipping of the Products purchased through the Platforms. We may use your Personal Information in order to complete the transaction and, if applicable, to fulfil your purchase. The Personal Information may also be shared with the authorized third parties, as may be necessary, to complete your transaction. 

To provide warranty on Products and reconcile fraudulent transactions: We will use your Personal Information to provide you with warranty on the Products that you purchase on the Platforms, to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions, or as otherwise required by law. 

Questions and Comments: We encourage Visitors to contact us for their questions and comments. Personal Information may be used by us in order to respond to the respective Visitor’s questions and comments. 

Memberships and Loyalty Programs: To provide you access to our membership and loyalty programs. 

Contests, Competitions and Other Promotions: From time to time, contests, competitions, and similar promotions may be organized through the Platforms or a third-party website and may require online registration by the Visitor to participate in such contest, competition, or promotion (which may include name, email, user ID and password). We may ask you for certain Personal Information during the process of registration for participating in such contests, competitions, or promotional schemes. We may share this Personal Information with third-party sponsors of such contests, competitions, and promotions (irrespective of whether it is hosted by us), in accordance with the rules applicable to such contest, competition or promotion. You should carefully review the rules of each contest, competition, and promotion in which you participate through the Platforms, as they may contain certain additional important information about our or a sponsor's use of your Personal Information. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Information enlarge the scope of use of such information as compared to this Policy, the terms and conditions of such rules shall also apply. 

Promotional Communication: We may either directly or through any authorized third party send you emails or SMS and other communication relating to the Products, promotions, and offers on the Platforms. If at any time you wish to stop receiving these communications, you may put up a request for discontinuation of sending of such communications by emailing, calling, or writing to us using the contact information provided on the Platforms or by using the unsubscribe feature in the email received by you. However, you shall not have the option of discontinuing the receipt of Critical Emails (defined below) from us. 

Critical Communications: We may from time to time and as may be necessary use your Personal Information to send emails consisting of important information regarding the Platforms, your transactions, or to notify any amendments or modifications to Terms and Conditions, Policy, or other conditions applicable with respect to use of the Platforms (“Critical Emails”). Since Critical Emails would consist of important information you shall not have the option of not receiving Critical Emails. 

Brand Protection: We may process your Information to the extent necessary to protect our brand (including for contacting you about counterfeit products) and preventing infringement and passing off. 

Research and Analysis: To analyse data, track trends, build algorithms, create databases for rating systems, recommendations engines, etc. 

Compliance with law: To comply with applicable laws. 

Other purposes: For any other purposes as may be necessary under applicable laws. 

(Collective, “Purposes”). 

Who do we share your information with? 

We only share the Personal Information as described below after ensuring that such third party has implemented measures to assure data protection measures. By using the Platforms, You accept the terms hereof and hereby consent to the sharing with, storage and processing of the Personal Information by third parties. We have arrangements with third parties (including as mentioned below) such as affiliates or group companies, service providers, payment gateways, logistics partners who are the intended recipients and may have access to the Personal Information. Some of the third parties to whom Personal Information can be transferred include: 

Third parties who provide services, including website hosting, debit and credit card processing, data analysis, newsletter services, promotional activities, and other administrative services. We may share your Personal Information, with such third parties, as may be necessary, to enable such third parties to discharge the provision of such services. Your Personal Information may also be shared with the manufacturer of the Products ordered by you through the Platforms or with entities responsible for delivering the products ordered by you through the Platforms. 

A third party, in connection with an event of any merger, sale, joint venture, assignment, transfer or other disposition (including without limitation in connection with any bankruptcy or similar proceedings) of all or any portion of our assets or stock of. 

We may disclose your Personal Information if we believe that it is required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce the Terms and Conditions; (iv) to protect our operations; (v) to protect rights, privacy, safety, or property of individuals; and (vi) to enable ourselves to pursue available legal remedies or limit the damages that we may incur. 

Consent 

By accessing the Platforms, purchasing our Products or providing us your Personal Information, you provide your express consent to us to collect, store, process, transfer and disclose to third parties (including outside Bangladesh) your Personal Information in accordance with the terms of this Policy. 

Access or use of the Platforms do not require you to provide any sensitive personal information or data including data relating to passwords, financial information such as details of bank account, credit card, debit card or other payment instruments, healthcare information, sexual orientation, or biometric information. Please do not submit any such information on the Platforms including while using the chat feature. We may only receive sensitive personal data or information pursuant to any information that you choose to submit or upload while using our Platforms or where third parties to whom you have provided such information do so. You hereby consent to our incidental collection of such information and its processing in accordance with this Policy.           

You may choose to not provide us with any or all information, but in the event that you do so, we may be unable to provide you with our services or modify the nature of our relationship with you. The security of Your Personal Data is important to us. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to se commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Retention of your Personal Information: We maintain records of your Personal Information only till such time it is required for the Purposes, or till such time you request us to delete the Personal Information or for as long as required by law.  We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example. If we are required to retain your data to comply with applicable laws), resolve disputed and enforce our legal agreements and policies.

Children’s Data 

The Website and the contents therein are intended for a general audience and not intended for utilization directly or independently by children under 18 years of age. If You are a child under the age of 18 years and desire to use the Platforms or purchase any Products (if sold through the Platforms), please request your parents or guardians to complete the necessary registration formalities and complete the transaction. Any use of the Platforms and/or any of its features by a child under the age of 18 years must be under parental supervision. We do not directly contact children under the age of 18 years for the promotion of its special offers or for marketing purposes. We also do not knowingly collect Personal Information from any child under the age of 18 years.  

If we become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our services. If We need to rely on consent as a legal basis for processing Your information , We may require Your parents consent before we collect and use hat information.

Data Security Measures 

We have adequate security measures and tools in place to help protect against the loss, misuse, and alteration of your information under our control. Even though we endeavour to protect Visitor’s information, we cannot guarantee the security of any information transmitted to us, through or in connection with the Platforms. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with "Contact Us," below (note that physical mail notification will delay the time it takes for DBL Lifestyles Limited to address and respond to the problem). 

Link to Third-Party Web Sites 

The Platforms may contain links to third-party websites. These linked sites are not under our control and supervision and we shall in no way be responsible for the privacy practices or the contents of any such third-party linked websites, or any information contained in any linked websites. 

We provide such links only for convenience, and the inclusion of a link on the Platforms does not imply endorsement of the linked website by us. If you furnish your payment information or other Personal Information through any such third-party website, your transaction will occur on such third party's website (and not on the Platforms) and the Personal Information you provide will be collected by, and controlled by such third-party and will be governed by the privacy policy of that third party website. It is important that you familiarize yourself with the privacy policies and practices of any such third parties, before furnishing any Personal Information or payment information on their websites. 

Updating Your Information, Grievance Redressal and Contacting Us 

While it is our endeavor to keep your Personal Information complete, and up to date for the purposes for which it is collected and used, it is your responsibility to ensure that the Personal Information that we have is accurate and up-to-date. You may review your Personal Information maintained by us, and wherever appropriate, you may request us that such information be corrected or updated. You may exercise your option of reviewing, correcting, updating, or otherwise modifying information that you have previously provided to us by sending a mail/an email at the following address: 

 

The Legal and Compliance Department

DBL Lifestyles Limited

South Avenue Tower, House # 50 (6th Floor), Road # 03, 7 Gulshan Avenue, Dhaka 1212, Bangladesh 

Or Email - info@bugattishoesbd.com 

Please clearly indicate the information that you wish to review or that has to be changed. We will endeavour to comply with your request as soon as reasonably possible. Please note while processing your request, we reserve the right to verify and authenticate your identity and your Personal Information. 

Note that despite any removal of or change to Personal Information requested, there may be some residual information that may remain in our databases and other records, which will not be removed or changed for technical, legal, or record keeping purposes. 

If you have questions about this Policy or any grievances in relation to the collection and processing of your Personal Information, you can contact us by mailing us at the address/email address above. We shall endeavor to resolve your grievances within 30 (thirty) days from the date of receipt of such grievance. 

Marketing Communications

From time to time, we may ask you to indicate whether you are interested in receiving promotional emails and other information from us. If you elect to receive these communications, we will occasionally send you emails or other information that matches your requests and offer you promotions and coupons. 

If at any time you wish to stop receiving these email communications from us, you may put up a request for discontinuation of sending such e-mails by emailing, calling or writing to us using the contact information provided on the Platforms or by using the unsubscribe feature in the email received by you. Please indicate that you wish to stop receiving email communications from us. However, you shall not have the option of discontinuing the receipt of Critical Emails from us. 

In addition, we will not disclose your Personal Information to third parties for third-party's direct marketing purposes if hawse have received and processed a request from you that your Personal Information should not be shared with third parties for such purposes. If you would like to submit such a request, you may do so by emailing, calling, or writing to us using the contact information provided above. Please indicate that you request that we not disclose your Personal Information to any third parties for direct marketing purposes. 

Changes to this Policy

We reserve the right to change this Policy, and any of its policies or procedures concerning the treatment of information collected through the Platforms, without prior notice. You can determine when this Policy was last revised by referring to the ‘Last Updated’ legend at the top of this page. Any changes to the Policy will become effective upon posting of the revised Policy on the Platforms. While we will periodically inform you of this Policy or any material changes to it, you are responsible to check this page regularly to make note of any changes. Use of the Platforms following such changes constitutes your acceptance of the revised Policy.

This Policy represents our sole authorized statement with respect to the collection of Personal Information through the Platforms and the manner of use of such information by us. Any summaries of this Policy generated by third-party software or otherwise (for example, in connection with the platform for Privacy Preferences or “P3P”) shall have no legal effect and shall not be binding on us. Such summaries shall not be relied upon in substitution or supersession of this Policy or be considered to modify this Policy. 

Governing Law and Disputes

This Policy and any dispute in relation to this Policy or processing of Information by us, shall be governed by and construed in accordance with the laws of the Republic of Bangladesh. Further, it is irrevocably and unconditionally agreed that the courts of Bangladesh shall have the exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same. 

Miscellaneous 

Disclaimer: We cannot ensure that all of Your Personal Information will never be disclosed in ways not otherwise described in this Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your information or private communications will always remain private. As a Visitor of the Platforms, you understand and agree that you assume all responsibility and risk for your use of the Platforms, the internet generally, and the information you access and for your conduct on and off the Platforms. 

Indemnity: You agree and undertake to indemnify us in any suit or dispute by any third party arising out of disclosure of information by you to third parties either through Platforms or otherwise and your use and access of Platforms. We assume no liability for any actions of third parties with regard to your Personal Information which you may have disclosed to such third parties. 

Severability: Each clause of this Policy shall be and remain separate from and independent of and severable from all and any other clauses herein except where otherwise expressly indicated or indicated by the context of this Policy. The decision or declaration that one or more clauses are null and void shall have no effect on remaining clauses of this Policy. 

This Policy © 2025 DBL Lifestyles Limited. All rights reserved.